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Privacy Policy

Last Updated: March 21, 2026

1. Introduction

Simply Sam LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use the Simply Sam application and related services ("Services"). By using the Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly. We collect information you provide when you create an account, use the Services, or contact us for support, including:

2.2 Information from Third-Party Integrations. If you choose to connect services such as Google Calendar or Gmail, we collect information from those services necessary to provide the Services to you, including calendar event data and email content to the extent you authorize access. We access this data solely to provide the Services to you and do not retain it beyond what is necessary for that purpose.

2.3 Information Collected Automatically. When you use the Services, we may automatically collect certain technical information, including device type, operating system, browser type, log data, and usage information such as features accessed and session duration.

3. How We Use Your Information

We use the information we collect to provide, operate, and improve the Services; to personalize your experience with Sam over time; to respond to your inquiries and provide support; to send technical notices and administrative messages; to monitor usage patterns for the purpose of improving functionality; to detect and prevent fraudulent activity; and to comply with applicable legal obligations.

4. How We Do Not Use Your Information

We make the following firm commitments:

5. Disclosure of Your Information

We may disclose your personal information only in the following limited circumstances:

6. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Services to you.

You have the right to access, correct, and delete your personal data at any time. You can ask Sam directly: "What do you know about me?" to see your stored data. You can tell Sam to forget specific information or correct anything that's wrong. You can request full account deletion, which permanently removes all conversations, memory, documents, contacts, and connected account data. Deletion is irreversible.

You may also request deletion by contacting us at AiSimplySam@gmail.com. Upon receipt of a verifiable deletion request, we will delete or anonymize your personal information within thirty (30) days, except where retention is required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

8. Data Breach Notification

In the event of a security breach that compromises your personal information, we will notify you and applicable regulatory authorities as required by law. For users in Massachusetts, we will provide notice in accordance with Massachusetts General Laws Chapter 93H without unreasonable delay. Notification will be provided to the email address associated with your account.

9. Third-Party Services

The Services may contain links to or integrations with third-party websites, applications, or services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Services.

10. Children's Privacy

The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us at AiSimplySam@gmail.com.

11. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CPRA"), including:

To exercise your California privacy rights, please contact us at AiSimplySam@gmail.com. We will respond to verifiable consumer requests within 45 days as required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy to the Services and updating the "Last Updated" date. Your continued use of the Services following such notice constitutes your acceptance of the revised policy.

13. Contact Us

Simply Sam LLC
10 Keneson Street
Billerica, MA 01821
AiSimplySam@gmail.com